Retail Media Networks: How Walmart Monetizes Shopper Data

Published on June 10, 2024

by Tara Parker-Pope

In today’s digital age, data has become an invaluable asset for businesses, especially in the retail industry. With the rise of e-commerce and online shopping, retailers are now able to collect massive amounts of data from their shoppers, from their purchase history to their browsing habits. This data holds immense potential for retailers to understand their customers better and make more informed business decisions. One retail giant that has mastered the art of utilizing shopper data is Walmart, through its Retail Media Network. In this article, we will explore how Walmart monetizes shopper data through its Retail Media Network and the impact it has on the retail landscape.Retail Media Networks: How Walmart Monetizes Shopper Data

The Rise of Retail Media Networks

Retail media networks, also known as retail media platforms or retail marketing platforms, are a growing trend in the retail industry. These networks offer a range of advertising and marketing services to brands and suppliers, leveraging the vast amount of shopper data collected by retailers. By partnering with retailers, brands can target shoppers directly through personalized and targeted advertising, boosting product awareness and sales.

One of the first retailers to create a retail media network was Walmart, with its Walmart Media Group (WMG). Launched in 2017, WMG aimed to help brands reach Walmart’s massive customer base through targeted and measurable advertising. Walmart’s vast physical and online presence, combined with its wealth of shopper data, makes it an ideal platform for brands to advertise and promote their products.

The Power of Shopper Data

Walmart’s Retail Media Network is built on the foundation of shopper data. Through its vast e-commerce platform and brick-and-mortar stores, Walmart collects a wealth of data on its customers’ shopping habits, preferences, and behaviors. This data includes everything from a customer’s purchase history to their location and browsing history.

By leveraging this data, Walmart can create detailed shopper profiles and understand their behavior and needs. This information is critical for brands, as it gives them insights into their target audience and helps them create personalized and relevant advertising campaigns.

Targeted Advertising with Walmart Media Group

Walmart Media Group offers a variety of advertising services to brands, ranging from in-store advertising to online display ads and sponsored search campaigns. Through its retail media network, Walmart can target advertising to specific shoppers based on their demographics, purchase history, and browsing behavior.

For instance, a brand selling baby products can advertise their products to new moms or moms-to-be on Walmart’s platform, reaching the most relevant audience for their products. This targeted approach not only increases the chances of conversion but also reduces wasted ad spend on irrelevant audiences.

The Impact on the Retail Landscape

With the rise of retail media networks, the retail landscape is shifting. Traditional advertising methods, such as television and radio ads, are becoming less effective, as consumers are increasingly turning to digital channels for shopping and entertainment. By utilizing shopper data, retail media networks enable brands to reach customers where they are most likely to make a purchase – online.

In addition, retail media networks like Walmart’s also provide a new revenue stream for retailers. By monetizing its data and advertising space, retailers can generate additional income, reducing their reliance on sales revenue alone. This is especially relevant in today’s challenging retail environment, where brick-and-mortar sales have been decreasing due to the pandemic and the rise of e-commerce.

In Conclusion

The rise of retail media networks, spearheaded by retailers like Walmart, has revolutionized the way brands reach and engage with customers. By utilizing shopper data, these networks offer targeted and measurable advertising solutions, making it a win-win for both retailers and brands. As the retail landscape continues to evolve, we can expect to see more retailers following in Walmart’s footsteps and leveraging shopper data to stay competitive and drive business growth.